student support

looking after your physical and mental health

Reminder of emergency numbers :

  • SAMU: 15
  • Poison control centre: 0 800 59 59 59
  • Suffering and suicide prevention: 3114
  • Suicide Ecoute: 01 45 39 40 00
  • First aid at work at ENSAIT: 03 20 25 64 64

soutien aux étudiants

prendre soin de votre santé physique et mentale

Rappel des numéros d’urgence :

  • SAMU : 15
  • Centre anti-poison : 0 800 59 59 59
  • Souffrance et prévention suicide : 3114
  • Suicide Ecoute : 01 45 39 40 00
  • Sauveteur secouriste du travail à l’ENSAIT : 03 20 25 64 64

The ENSAIT Well-Being and Success Unit

Individualised approach

Addressing students’ physical and mental health concerns, as well as any other difficulties that may hinder their personal development. The individualised approach aims to assess each situation in depth, proposing appropriate solutions and redirecting students to professionals or specialised structures where necessary.

Group actions

Collective actions such as conferences, workshops and discussion groups are organised to tackle crucial issues relating to theschool environment, inclusion, addictions, gender-based and sexual violence, nutrition, sleep, etc.

Your contact

Arnaud BOUQUILLION

Head of Wellness Unit

To make an appointment:

  • E-mail : arnaud.bouquillion@ensait.fr
  • Téléphone : +33 (0)3 20 25 64 72

Location

ENSAIT
Office AS 104
1st floor – locker areas

Opening hours

The well-being and success unit is open to ENSAIT students at the following times:

  • Tuesdays from 8.30am to 12.00pm
  • Thursdays from 8.30am to 12.15pm and from 1pm to 4.15pm
  • Friday 8.30am to 12.15pm and 1pm to 4.15pm

Health and support services

Physical health

QARE

Online consultation without advance payment: general, specialist and psychiatric medicine

Online appointment booking: https: //www.qare.fr 7j/7 from 7am to 11pm

To benefit from a no-advance-fee service, international students must apply for a social security number by registering with the SS AMELI service: etudiant-etranger.ameli.fr

When booking an appointment online, students must specify the language they intend to use when speaking with the healthcare professional.

SSE: Student Health Service (ex-SUMPPS)

Pont de Bois Campus
Student House
Building A, entrance A8
Rue du barreau
59653 Villeneuve d'Ascq

Office hours: Monday to Friday, 8.30am to 5pm (non-stop)

Contact: 03 62 26 93 00 / sumpps@univ-lille.fr

BVEH Roubaix Student Life and Disability Office

Campus gare
651 Avenue des Nations Unies, Roubaix
Ground floor LEA building

Office hours: Monday to Friday, 9am to 12.30pm and 1.30pm to 5pm

Contact: bveh.roubaix- tourcoing@univ-lille.fr

ENSAIT well-being and success unit

ENSAIT
Office AS 104
1st floor - locker area

Office hours:

  • Tuesdays from 8.30am to 12.00pm
  • Thursday and Friday, 8.30am to 12.15pm and 1pm to 4.15pm

Contact: 03 20 25 64 72 / arnaud.bouquillion@ensait.fr

Mental health

ENSAIT well-being and success unit

ENSAIT
Office AS 104
1st floor - locker area

Office hours:

  • Tuesdays from 8.30am to 12.00pm
  • Thursday and Friday, 8.30am to 12.15pm and 1pm to 4.15pm

Contact: 03 20 25 64 72 / arnaud.bouquillion@ensait.fr

Happsy Line

Online counselling - service offered by ENSAIT
Psychological support - confidential consultation with a psychologist

Make an appointment:

  • online https://www.apsytude.com "Make an appointment" section
  • 06 27 86 91 83
  • rdv.apsytude@gmail.com
  • When booking an appointment online, students must specify the language they intend to use when speaking with the healthcare professional.

QARE

Online consultation without advance payment: general, specialist and psychiatric medicine

Online appointment booking: https: //www.qare.fr 7j/7 from 7am to 11pm

To benefit from a no-advance-fee service, international students must apply for a social security number by registering with the SS AMELI service: etudiant-etranger.ameli.fr

When booking an appointment online, students must specify the language they intend to use when speaking with the healthcare professional.

La Maison Internationale

A bilingual psychologist on site once a week

Campus Cité scientifique
Bâtiment A4
59650 Villeneuve d’Ascq

+33 (0)3 20 43 44 07

To make an appointment: christelle.bouchire3@univ-lille.fr

Open on Wednesday afternoons

FSEF Fondation Santé des Etudiants de France (From 15 to 25 years old)

Avenue Paul Langevin
BP 10439
59664 Villeneuve d'Ascq Cedex

Opening hours: Consultation by appointment Monday to Friday, 9am to 12pm and 1pm to 4pm

Contact: 03 20 43 88 16 / relais59.vda@fsef.net

SSE: Student Health Service (ex-SUMPPS)

Pont de Bois Campus
Student Centre
Bât A, entrance A8
Rue du barreau
59653 Villeneuve d'Ascq

Office hours: Monday to Friday, 8.30am to 5pm (non-stop)

Contact: 03 62 26 93 00 / sumpps@univ-lille.fr

BAPU University Psychological Support Office

A therapeutic team made up of psychologists and psychiatrists - Consultations taken care of

7 rue saint Sauveur
LILLE
Metro Mairie de Lille

Contact: https://www.bapulille.com / 03 20 54 85 26 / bapulille@

Disability, inclusion

ENSAIT Disability Committee

Welcome and support for students with a physical, sensory or mental disability, dyslexia or a long-term disabling health condition. Procedure for adapting studies.

Contact:

  • Valérie Desle, ENSAIT Student Disability Officer - 03 20 25 89 55 / valerie.desle@ensait.fr

BVEH Roubaix Student Life and Disability Office

Station Campus
651 Avenue des Nations Unies, Roubaix
Ground floor, LEA building

Office hours: Monday to Friday, 9am to 12.30pm and 1.30pm to 5pm

Contact: bveh.roubaix- tourcoing@univ-lille.fr

SSE: Student Health Service (ex-SUMPPS)

Pont de Bois Campus
Student House
Bât A, entrance A8
Rue du barreau
59653 Villeneuve d'Ascq

Office hours: Monday to Friday, 8.30am to 5pm (non-stop)

Contact: 03 62 26 93 00 / sumpps@univ-lille.fr

REVELAT'HEUR scheme

Support for students with disabilities, psychological difficulties and health problems to help them find a job (work placement, sandwich course)

Free, individualised and confidential support for 2 to 6 sessions

Contact

Violences

For emergencies :

SIAVIC Roubaix - Intercommunal Victim Support Service

Assistance for victims of criminal and civil offences: psychological support, legal and administrative procedures, etc.

Résidence Blériot
Door 13, 1st floor
69 rue Jules Watteuw
59100 - ROUBAIX

Weekday opening hours: Monday to Friday, 8.30am to 12.30pm and 1.30pm to 5.30pm

Contact during the week: 03 20 45 05 55

Contact for office hours after 5.30pm, at weekends and on public holidays: 06 61 25 25 64

Local and follow-up services :

ENSAIT reporting unit

If you witness or are a victim of violence, discrimination, sexist behaviour or harassment at your place of study, report it to the ENSAIT Reporting Unit.

Make a report and talk confidentially with trusted advisers:

  • By post to the attention of Elise Ternynck (Cellule de signalement étudiants) 2 Allée Louise et Victor Champier 59056 ROUBAIX
  • By e-mail: signalement.etudiants@ensait.fr

CNAE platform - Coordination National d'Accompagnement des Etudiants (National Student Support Coordination)

A professional helpline operated by the association "En Avant Toutes" + A tool for reporting violence

Free and confidential

Opening hours :

  • Monday to Friday, 10am to 9pm
  • Saturdays from 10am to 2pm

Contact number

  • 08 00 73 78 00
  • cnaes@enseignementsup.gouv.fr